The local industry and commerce regulators have released consumption alert for Singles’ Day, aiming to raise awareness of protecting due rights among consumers.
The alert asks consumers to compare prices of products at different platforms to make sure the prices are reasonable, as some vendors will conduct sales fraud by setting a higher price during the campaign.
False advertisements are also mentioned in the alert, especially regarding health products and medical equipment. Companies or workshops that have not obtain official approval for operation might also join the campaign and conduct illegal sales.
The regulators also remind consumers that they need to double check whether the products they buy from the campaigns are genuine with good quality. Consumers should also keep purchase receipts in case they need to seek for refund afterwards. (Source: CICN)