On the evening of June 2, China’s State Post Bureau had a meeting with executives of SF Express, a leading domestic delivery company, and Cainiao, the logistics arm of e-commerce giant Alibaba Group, to negotiate the recent dispute in which the two companies shut down data access from each other.
The state authority urged the two companies to positively address the issue, safeguard the market order and protect consumers’ due rights. The two sides already agreed that they would resume data cooperation and data transmission starting the end of this month.
Earlier SF Express accused Cainiao of removing the company as a shipping option and blocking access to vital data. The affiliate of Alibaba later fired back by saying that it was SF which first walled off information that the company needed to get packages to customers.
Liu Qiangdong, CEO of JD.com, another leading Chinese e-commerce platform, said in his verified social media platform that he supported SF Express and called for investigation towards this issue by relevant government departments. (Source: spb.gov.cn/a.mp.uc.cn/)